Have you received an invitation letter from Nextdoor?

Learn more about the recent invitation letter you received in the post, including who sent you the invitation, what Nextdoor is all about and how you can join.

What is Nextdoor?

Nextdoor is the largest neighbourhood website and app helping neighbours across Australia to build stronger, safer and happier local communities. Whether you’re looking for a plumber, want to join a book club, or trying to find the best coffee shop, Nextdoor is the best place to get connected, stay informed and get things done. 

What is this invitation letter I recently received from Nextdoor?

If you have received an invitation letter in the post like the one pictured below, this was sent to you by Nextdoor on behalf of one of your neighbours. Thriving communities are built by people who come together to create stronger, safer, and happier neighbourhoods. This starts by reaching out and connecting with your neighbours - both those you know, and those you don’t. 

That’s why we developed free neighbour-to-neighbour invitations. Each week, thousands of Nextdoor members choose to send invitations to their neighbours as an easy and trusted way to build community in their local neighbourhoods. Every single invitation that is sent by Nextdoor on behalf of our members is sent with the member’s permission and fulfilled by Australia Post. 

I don’t know the neighbour on my invitation letter, is this letter really from them?

Yes, the letter you received is from a neighbour who has chosen to invite your household to Nextdoor. The invitation letter was sent on your neighbour's behalf, with their permission, and has been delivered to you by Australia Post. Because every neighbour must verify their address to become a member, you will only receive invitation letters from real neighbours living in your area.

Inviting your neighbours to join Nextdoor

When you join your local Nextdoor neighbourhood, you have the opportunity to invite your neighbours to sign-up as well by sending them invitation letters in the post. Members have embraced invitation letters as an important community building tool that helps them get to know their neighbours.  

We’ve recently heard from some members who have found the invitation letter process a bit unclear. We take member feedback very seriously and have therefore updated our invitation letter process to ensure it’s both easy and clear. You now have the option to either press a button to “Send invitations now” or choose to opt-out by pressing the “Not now, thanks” button. Or you can simply choose to skip the page altogether. We want to remind all members that it is entirely your choice to send invitation letters to your neighbours.

An invitation you can trust

Nextdoor is built on trust. By requiring members to use their real name and verified address, we can ensure that all conversations and interactions on the platform are between you and your real neighbours. Invitation letters can only be sent from verified Nextdoor members and every single invitation is sent with members’ permission. We provide detailed information about what appears on our invitation letters, which includes your name, your street name, and a bit of helpful information about your local community. We work closely with Australia Post who deliver the invitations to neighbours.

What our neighbours are saying...

Neale Schelks from Cordeaux Heights, NSW, one of the thousands of Nextdoor members who regularly sends out invitation letters to connect with new neighbours, finds them really helpful for building community in his neighbourhood. 

“Invitations are the only effective way of inviting the neighbourhood - given nine times out of ten you don't know them from a bar of soap. Invitations are absolutely critical!”  

Dale Cohen from Mona Vale, NSW, likes the personal nature of the invitations. “I like that it puts my name on them, I'm perfectly fine with that because it personalises the experience."

Australia Post supports Nextdoor neighbours invitation letters.

Australia Post Logo

Want to sign-up? Keen to find out more? Have some feedback for us?

If you’d like to get involved and join your local neighbourhood, sign up today!

We value all feedback and always encourage our members and their neighbours to contact us directly with any questions. If you would like to get in touch about our neighbour-to-neighbour invite process contact us here.  

Made by your neighbours in Sydney and San Francisco, CA.

© Nextdoor 2019